FAQ's

We provide rentals for a wide range of events, catering to both local gatherings and larger-scale functions. Whether you’re hosting an intimate backyard party or a grand event that requires party tents, sound systems, and lighting, we’ve got you covered. Additionally, for concerts and other major events, we offer specialized setups for VIP areas to ensure a premium experience for your distinguished guests. No matter the size or nature of your event, our rental services are designed to meet your specific needs

Some of the local events we’ve provided event rental equipment for include Park City Song Summit, Kilby Block Party, Das Energi, and the Utah Asian Festival. We have extensive experience in large scale events and event planning and are happy to help you with all of your event needs.

Yes, we do offer both delivery and pickup services. However, please note that there is a minimum threshold for these services. We recommend calling us at (801) 358-1799 directly or filling out this form to get a detailed quote.

1. Damaged Items: If an item is returned damaged, we will assess the extent of the damage. Minor wear and tear is expected and will not incur any charges. However, significant damage or stains that render the item unusable will result in a repair fee. If the item is beyond repair, the renter will be charged the full replacement cost.
2. Lost Items: If an item is not returned, it is considered lost. Renters will be charged the full replacement cost for lost items. Additionally, if the item is not returned within three (3) days after the due date, a late fee may apply.
3. Reporting Damage or Loss: We request that renters immediately notify us of any damage upon discovery or if an item is lost. Prompt communication can help in addressing the issue more efficiently and may reduce potential charges.
4. We understand that accidents happen, and we strive to be fair and understanding in all situations. Our primary goal is to ensure that all our items are well-maintained and available for all customers to enjoy. If you have any further questions or concerns about our policy, please don’t hesitate to contact us.

Yes, you will definitely receive a quote for rentals before making a booking. We believe in transparency and ensuring our customers are fully informed about the costs involved. Simply provide us with the details of your desired rental and we’ll provide you with a no-obligation quote. This way, you can make an informed decision before committing to a booking.

1. Our cancellation policy is designed to be as flexible as possible for our customers while ensuring fairness to all parties involved. Here are the key points:
2. Full Refund: Cancellations made more than 72 hours prior to the scheduled service or event will receive a full refund.
3. Partial Refund: Cancellations made between 48 to 72 hours prior will be subject to a 50% cancellation fee.
4. No Refund: Cancellations made less than 48 hours before the scheduled service or event will not be eligible for a refund.
5. Rescheduling: If you wish to reschedule instead of cancel, please contact our customer service team at least 48 hours in advance. We will do our best to accommodate your request based on availability.

Yes, we do offer discounts for bulk orders. Please call us at (801) 358-1799 directly or fill out this form for a personalized quote.

We don’t have a minimum order amount.

We accept both card and cash payments. If you choose to pay with a card, please ensure it is a valid credit or debit card.

Yes, we can provide recommendations for rental quantities tailored to the size of your event. With our personal experience in event planning and management, coupled with the fact that we own two event venues, we have a wealth of knowledge and expertise in this area. When you share the details of your event with us, we can offer guidance on the optimal quantity of rentals you might need, ensuring that your event runs smoothly and is memorable for all the right reasons.

1. Sunday Closed
2. Monday 8 AM–6 PM
3. Tuesday 8 AM–6 PM
4. Wednesday 8 AM–6 PM
5. Thursday 8 AM–6 PM
6. Friday 8 AM–6 PM
7. Saturday 8 AM–6 PM

No, we currently do not have a showroom, however we can make arrangements to see specific items at our event space in downtown Salt Lake City, Venue 6SIX9. In addition, most of our rental items are detailed on our website with high-quality images and descriptions to assist you in making your selection. If you have any questions or need further information about any item, please feel free to contact us.

Yes, you can make changes to your rental order after it has been placed. However, please contact our customer service team as soon as possible to ensure your changes are accommodated.

Yes, our rental items are versatile and designed for both indoor and outdoor events. We ensure they meet the highest standards for all types of environments. Whether you’re hosting an indoor gala or an outdoor picnic, our rentals have got you covered.

We recommend booking your rental items as early as possible to ensure availability and to secure your preferred items. Typically, customers book their rentals several weeks to months in advance. However, the exact timeframe can vary based on the type of item, season, and demand. To avoid any last-minute inconveniences, it’s always best to plan ahead and make your reservation early.

Absolutely! We understand the importance of a seamless setup and efficient breakdown for your events or projects. For standard jobs, our team is well-equipped to handle the setup and breakdown processes. However, for larger or more complex tasks, it’s essential to ensure we allocate the right resources and time. Therefore, for such jobs, we recommend reaching out to us directly. This way, we can discuss the specifics and provide you with a tailored quote that meets your needs.

We understand that plans can change and we strive to accommodate our customers as best as we can. If you need to make last-minute changes to your rental order, please contact our customer service team as soon as possible. While we cannot guarantee all changes can be made, especially during peak seasons or for high-demand items, we will do our utmost to meet your needs. Any changes made within 48 hours of the rental start date may be subject to additional fees. For more details, please refer to our terms and conditions or speak with a representative.

We offer a wide range of chairs and tables suitable for various events, from large-scale conferences to private cocktail parties. Our inventory of special event furniture and accessory rentals is designed to enhance your next event. For a detailed look at our offerings, please check out our gallery page.

Yes, we do offer tent rentals for outdoor events. Whether you’re hosting a wedding, corporate event, or any other outdoor gathering, our tents are designed to provide shelter and create a comfortable environment for your guests. Please contact us for more details on sizes, styles, and availability.

We do not provide linens and tableware rentals at this time, but we do recommend Specialty Linen for all your local SLC linen rentals.